Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Murray Farmcare Ltd.
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the Website.
● “Website” refers to Murray Direct, accessible from www.murraydirect.co.uk
● “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at Murray Direct. The following terms and conditions constitute our Shipping Policy.
Shipping Policy
Shipment processing times
All Orders are usually processed within 2-3 business days. Orders are not shipped on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Damages
Murray Direct is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
If You are not present to take delivery of the goods ordered, said goods may be left at the delivered address. Murray Direct accepts no liability for damage to or loss of goods left at the customer’s address.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
● By visiting this page on our website: https://murraydirect.co.uk/contact/
● By sending us an email: info@murraydirect.co.uk